5 Effective Solutions for TikTok Videos Not Playing on Android/iPhone

Several reports were made about Los videos de TikTok no se reproducen. Because of its popularity, TikTok tries to manage the system for a better user experience, but somehow, lags and errors are getting worse. Of course, other factors should also be considered, such as the device or internet-related issues. Allow this post to guide you on fixing the problems on the TikTok app to enjoy watching your favorite content.

TikTok Videos Not Playing

Part 1. How to Fix TikTok Videos Not Playing

Before jumping to fixing the TikTok app, keep in mind some causes that affect the app. The possibility is the TikTok server is currently down, the WiFi network has a weak strength, or the app is outdated. Here are effective methods to solve TikTok on your smartphone.

Update the App Version

An outdated TikTok app can cause errors when you try to post a video or watch one from the For You Page. You can always check the App Store or Google Play for a new update. See the simple steps below:

Paso 1.
Close the TikTok app and proceed to Google Play or the App Store. Search for the app.
Update TikTok App Version
Paso 2.
Si ves un Actualizar button, tap it to get the latest TikTok version. After the installation, open the app and try to upload a video. It is also recommended to enable Auto-Update on your phone to install the newest version quickly.

Reiniciar el dispositivo

If the new app version is already installed, but the problem is still there, try to restart your phone. Some device issues can cause TikTok malfunctions, and shutting your phone for a while might fix it.

Paso 1.
For iPhone users, quickly press the volumen hacia arriba botón y volumen de Down button. After that, long-press and hold the Side button until the Apple logo shows up.
Paso 2.
For Android users, simply press and hold the Potenciar botón y toque el Reanudar option on your screen. Wait for the device to restart, then open the TikTok app.
Restart Smaartphone TikTok Not Playing

Weak Signal on the Internet Connection

The WiFi network plays a vital role and might be the reason why TikTok videos are not playing in the browser or on mobile. There are various methods to check and solve the unstable internet connection, including rebooting the router, disconnecting and reconnecting the device, and more. For a quick check of the signal strength, here’s what to do:

Paso 1.
Jale la Panel de notificación or Centro de Control on your mobile device. Long-press the WiFi icon to enter the settings.
Check Wi-Fi Network TikTok Not Playing
Paso 2.
Find the WiFi network you are connected to, and see if the icon is at the lowest bar. If it’s unstable, try to reboot the router or disconnect it for a while.

Declutter the TikTok App

Still couldn’t play the video on TikTok? Let’s go deeper into the app issues. One thing to keep in mind is the cache file on TikTok. Although it helps for the best browsing experience, it will be piled up and can cause lags on the app. The cache is a temporary file, but you have to manually delete it.

Paso 1.
For Android users, go to settings and proceed to the Apps menu. Tap the TikTok app and navigate to the Storage option. Tap the Clear Cache button to declutter the app.
Paso 2.
For iOS users, open the TikTok app and tap your profile. From the Ajustes menú, busque el Liberar espacio opción. Toque en el Actualizar button from the Cache option and reboot the app.
Clear Cache on TikTok Android iPhone

Contact Support on TikTok

IIf TikTok still does not work after trying the solutions, the last thing you will do is contact TikTok support. There are a few ways to get help, such as sending an email to business-servicesupport@tiktok.com or legal@tiktok.com. You can also use the TikTok feedback form or visit the TikTok Help Center to search for the issue.

Part 2. Tip for TikTok Video Not Playing

Once you have fixed the issues on the app, you can use other ways to avoid getting problems when playing videos on TikTok. One, use Reparación de video Aiseesoft to fix corrupted videos before uploading them to your TikTok account. It is equipped with features to restore the original quality that is possibly lost from a damaged device or improper storage. Not only can it bring back the resolution, but it also takes care of the video bitrate, sample rate, and other data. It has a 100% rate of restoring your video with a fast-speed process.

Reparación de video

Descargas

Reparación de video Aiseesoft

  • Fix TikTok videos not playing on browsers or smartphones.
  • Multifunctional shortcut keys for easier operation of the program.
  • Allow the user to choose the best format, resolution, and frame rate.
  • Lightweight and does not require a complicated setup.
Paso 1.
Download the program on your computer and follow the onscreen instructions to install it. Once done, upload the video clip by clicking the + botón para el Corrupted Video option. After browsing the video, click the Abre botón para cargar.
Video Repair Download Plus Upload Video
Paso 2.
Haga clic en el + botón de la Ejemplo de video option. The sample video will be the format that the corrupted video will follow. Make sure that the second video has the matching frame rate, resolution, duration, and encoder for the perfect result.
Aiseesoft Subir vídeo de muestra
Paso 3.
Haga clic en el Reparacion button, and the TikTok video not playing will be fixed quickly. Click the Vista previa button to see the result. Finally, click the Guardar botón para exportar el video a su computadora.
Guardar vista previa de reparación de video

Part 3. FAQs about TikTok Videos Not Playing

How to fix TikTok videos not playing?

You may force-stop the app or reboot your device. You can also reboot the WiFi router or switch to mobile data. If there are still no changes, use the methods in this post.

What is the supported format for TikTok videos?

The standard format for TikTok uploads is MP4. However, the platform also supports other formats, such as MOV and HEVC (H.265). It is also recommended to make the video 287.6MB or a small file size to avoid unwanted modification on your uploads.

What to do if TikTok video is not playing on the browser?

You might need to clear or empty the app cache or turn off some extensions on your computer. Check JavaScript to see if it’s enabled on the browser. The scripting language is needed to make the web pages interactive. If it’s disabled, it might be the one causing TikTok not to work.

Para Concluir

You have found out how to solve TikTok video not playing on your smartphone. You can also use these solutions when TikTok on your browser is not playing anything. Before uploading your video clip, make sure to use Aiseesoft Video Repair to remove corrupted files and make it perfect quality. Check out its other features by clicking the Free Download button.

¿Qué opinas de este post?

Excelente

Clasificación: 4.9 / 5 (basado en los votos de 326)Síguienos en

Icono de DisqusDeja tu comentario y únete a nuestra discusión
Reparación de video box

Repare sus archivos de video dañados o dañados en segundos con la mejor calidad.

Volver